Your right to privacy and security is very important to us. Caffeluxe UK Limited (“We”), treat personal information obtained through the use of this website as private and confidential and are committed to providing you with secure access to our online services.

How we use the personal information we collect

We need to collect personal or other information if we are to meet our obligations to you, to follow your instructions, to inform you of new services and to ensure that our business is geared towards your needs.

Use of technology to monitor your use of our website

We gather and analyse information on our visitors’ use of this website. We use this information to monitor which areas of the website are most frequently visited, to assist us to continue developing a value-added service. This information is pooled so individual personal information, behaviour or patterns cannot be identified.

Use of Cookies

On some parts of our website we use so-called “cookie” technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our web server when you visit our website. This data is stored on your browser. The cookie is sent back to our web server each time you visit our website. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website and our online services may not function properly, or at all.

Remarketing

This website utilises remarketing service such as but not limited to Google AdWords, Facebook and LinkedIn to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to a website. Any data collected will be used in accordance with our own privacy policy, the GDPR and Google’s privacy policy. You may opt out from Google using cookies to advertise to you by changing your ad settings in your browser or downloading a Chrome Extension. Opting out of interest-based advertising does not mean you will no longer see advertising online. It does mean that the companies from which you opt out will no longer show ads that have been tailored to your interests.

Mail, email or SMS promotions

We may use your personal or other information to send you information on new services or products that may be of interest to you and from time to time will mail, email or SMS information to you about us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and we will remove you from our mailing list.

Third parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers’ personal information to perform such services, and we will ensure that third parties agree to comply with all applicable laws. Our website may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

When we will disclose personal information without consent

We will not disclose personal information to anyone outside Caffeluxe UK Limited without your permission unless:

• We are compelled to do so by law or in terms of a court order;
• It is in the public interest to do so;
• It is necessary to protect our rights.

Storing personal information

Personal information we collect via the website is stored in a secure environment and is not available to any person outside Caffeluxe UK Limited.

Our security practices

We are committed to providing secure online services. All interactions with our transactional sites are accordingly protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorized personnel only.

Privacy and security statements applying to specific online services

Different online services and other entities may have their own privacy and security policies because the nature of their services or products demands a deviation from our general policy. These specific policies will apply to and exclusively govern your use of the particular online service.

Right to amend this policy

We reserve the right to amend this policy at any time. All amendments to this policy will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of the policy.

If you have any questions about this policy please email us on: info@caffeluxe.co.uk

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Caffeluxe UK Limited and while we endeavour to keep the information up to date and correct, any reliance you place on such information is strictly at your own risk. In no event will we be liable for any loss or damage including without limitation to, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Caffeluxe UK Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Caffeluxe UK Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
• You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

This website and its content is copyright of Caffeluxe UK Limited ©. All rights reserved.